How To Order
How to place an order
After you have selected which item(s) of furniture you wish to purchase please contact us either by telephone on 01730 231246 or alternatively using the contact form supplied on this website.
Please note that we can supply chaise longues to order in both right and left handed versions – please see images to determine which preference you have prior to placing an order. Upholstered furniture is now mainly being made without the upholstery studs…please make a special request if studs are required.
We shall be able to advise you if the items you have selected are available immediately from stock or whether they will need to be made specifically for you which can approximately take 12 -16 weeks. Items made specifically to order and/or bespoke items cannot be cancelled after your order has been accepted by us and manufacture has commenced,as detailed in our Terms and Conditions.
Please note that when upholstered items are made to order we cannot guarantee that the exact fabrics shown on our website will be available for new orders as may have been discontinued and an approprite substitute may be made.
Full payment is due at point of order and payment can be taken over the telephone by us using Streamline credit card services using all major debit and credit cards, except American Express. We also accept Paypal.
Your invoice showing details of your purchase will be sent to you together with your payment card receipt.
We shall of course require your full name and address and contact telephone numbers.
PLEASE SEE DELIVERY CONDITIONS
WE ARE HERE TO ASSIST YOU SO PLEASE JUST GIVE A RING ON 01730 231246
CARING FOR YOUR FURNITURE
Faux Leather upholstery . The faux leather is maintained by wiping with a clean cloth damped with mild soap and water and then immediately wiped dry with a clean dry cloth. DO NOT use abrasive cleaners, solvents, cleaning fluids and floor products. Avoid extreme heat against the surface.
Gold leaf and silver leaf furniture is made by pressing a thin foil made of gold or silver over a wooden or metal subsurface, over a base layer primer. Because of the delicate nature of the leaf foil, rough cleaning can destroy the surface, exposing the primer beneath. Gentle dusting with a soft brush is the best general cleaning method. If the surfaces are rubbed or scraped the leaf will expose the primer below. Items finished in gold and silver leaf will last for years if properly maintained and appropriately used.
DEFINITION OF CHAISE LONGUE